Positive and Principled Inspections

Article | Accountability Insights When the CEO of a midsized provider of outsourcing services to the hospitality industry began stepping up his inspection of progress toward expected results, his direct reports and their direct reports reacted with strong negative...

Follow Through, Get Real, And Speak Up

Article | Accountability Insights How often do you hear people in your organization saying things that sound something like the following? • “Nobody does what they say they’ll do.” • “People promise me a response by the end of the day, and I get nothing, without a...

Crystal Clear And Aligned Expectations

Article | Accountability Insights Most of us do an “okay” job of letting people know what we expect of them. When it’s really important, we usually do a “better” job by working harder to make sure people know what we expect. However, when it comes to expectations that...

Focused Leadership Development

Article | Accountability Insights There is a leadership crisis in today’s organizations when it comes to holding people accountable. One of our recent studies revealed that only 13% of executives surveyed felt they held other people accountable for results in an...
Partners In Leadership

Partners In Leadership