New Research Finds 85 Percent of Employees Confused on Organizational Goals

San Diego, CA – March 1, 2015 – In a recent article published today in Training magazine, bestselling authors, Roger Connors and Tom Smith, discussed employee engagement and a study recently conducted by their company, Partners In Leadership.

“Who isn’t rushing to the idea that just one more perk or break-room game table would boost employee engagement these days?” said Connors and Smith in the article. “Rather than wait for your people to grow tired of Casual Fridays, foosball tables, or bring-in-your-pet days, we’ve outlined a simpler, less expensive, and ultimately higher impact approach to employee engagement.”

The authors describe in detail a time-tested approach, developed across over two decades and producing high-impact results for thousands of organizations. Outlining key findings from the company’s Workplace Accountability Study, Connors and Smith describe how when employees are confused about the goals of their organization, employee engagement decreases. “Our study showed that 85% of employees are not even sure what their organizations are trying to achieve. How can you have engaged employees if they don’t even know what their company is trying to achieve?” Connors asked.

The article also analyzed recent Gallup poll findings which indicated that only 32% of the nation’s workforce are actively engaged, leaving nearly two-thirds either not engaged or actively disengaged.

The authors explained three steps to help improve employee engagement:

  1. Leaders must clearly describe 3 to 5 key results across the entire company that everyone understands and can get behind.
  2. Leaders and managers must help their employees connect the dots between their job descriptions and the organization’s key results.
  3. Leaders and managers must ask their employees to take ownership for the key results.

To illustrate these steps, the authors shared a client case study featuring Brinker International, the parent company of fast-casual dining chain, Chili’s and how they used these steps to not only increase employee engagement but also significantly increase their stock value and shareholder return along the way.

“When Brinker reduced their key results from 40 to four,” said Connors and Smith, “they achieved industry-leading employee engagement scores and a nearly 10x increase in share value as of February 2014.”

Visit Training magazine’s site to read the full article.

Visit the Partners In Leadership’s Workplace Accountability Study to learn more about the findings. About Partners In Leadership Partners In Leadership is the world’s premier provider of Accountability Training® and Culture Change services. Our mission as a consulting firm is to help our clients achieve their mission, and our #1 award-winning content and global network of professionals across the world have enabled thousands of companies and millions of people to achieve dramatic results, reporting billions of dollars in improved shareholder wealth, saving hundreds of thousands of jobs—resulting in some of the highest praised and best places to work in the world.

Recently named to the Inc.5000 fastest growing privately held companies in America, Partners In Leadership was founded in 1989 by Roger Connors and Tom Smith, the four-time New York Times bestselling authors of the most extensive body of knowledge on workplace accountability ever written. They are considered the worldwide experts on workplace accountability.

About Partners In Leadership

Partners In Leadership guides clients in defining Key Results™, shaping Cultural Beliefs®, and solving Accountability Gaps. With our network of experts around the world and #1 award-winning content, our firm helps clients achieve their mission by dramatically boosting employee engagement, inspiring innovation, improving cross-collaboration, developing accountable leaders, blending strategy with culture, and more. Partners In Leadership continues the legacy of pioneering Accountability Training, and innovating cultural transformation.

For further information on Partners In Leadership, visit or call 800-504-6070. For press inquiries, contact *zK at or (951) 376-3201.